15KW Swimming Pool and Spa Heater. This product can be installed indoors or outdoors, fixed on a smooth and flat surface. Refer to diagram 1 for correct installation and connection with the filtration system. Leave at least 200-300mm space above and around the heater for maintenance and repair. Note:This item only support 220V. The product need to connect wires, the instruction has the detalied method. Read through the manual carefully to know better about the heater’s installation and operation, and check the parameters before installation. Check the circulation system first before turn on the heater. Never disassemble the heater when connecting to power supply. Never turn on the heater without water. No power switch is designed for the heater. The fornt panel switch can only turn off the controller, thus you should cut off the main power supply before performing maintenance or repair. Proper grounding is important. Start the circulation pump for at least 2 minutes before turn on the heater, and turn off the circulation pump at least 2 minutes after turn off the heater. Once unexpected high temperature 60. Occurs, the temperature swith cuts off the system. You need to cut off the main power supply, resolve the fault and wait the temperature to fall below normal temperature, then press the “Reset” button to restart the heater. A set of swimming Pool and Spa Heater 022114. Orders are processed from Monday-Friday; Not on the weekends & public holidays. We will work with you to get the case resolved in the fastest method. Hope for your understanding. Please contact with us at first for more details. Defective & Damaged Products. If product was received damaged or not as described, please send us some pictures or videos, so we could well understand your problem, then solve them for you ASAP. Besides, it’s much helpful for us to claim with UPS, remind our related department to pay much more attention to packaging later on. If an item is received damaged, customer service must be contacted within 7 days of receiving your item. ECheck Issues: Payments via eCheck do not clear immediately. Usually you will wait 5-7 days after checkout for it to clear. The item “15KW 220V Swimming Pool Heater Electric Water Heater Thermostat Pool Heater” is in sale since Monday, May 15, 2017. This item is in the category “Home & Garden\Yard, Garden & Outdoor Living\Pools & Spas\Pool Equipment & Parts\Pool Heaters & Solar Panels”. The seller is “solution4you” and is located in El Monte, California. This item can be shipped to United States.